Parcel Pick-up

Parcel Pick-up

We have a new service where our partner picks up your packages from your home anywhere in Canada, and Meest ships them to your loved ones!

HOW DO I ORDER A COURIER HOME PICK-UP?

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  • Register or log in to the Meest portal.
  • Register your package on the Meest portal. Choose HOME PICK-UP BY CANPAR, use your home address as a pick-up address, and select a working day for the courier to come.
  • Pay for your package on the Meest portal.
  • You will receive a barcode by email. Print it and stick it to your package.
  • The courier from our partner CANPAR will pick up your package the next working day during working hours or on the working day you specified.

IMPORTANT The courier from our partner CANPAR will not contact you by phone / sms prior to his visit.

WILL MEEST COURIER PICK MY PARCEL UP FROM MY HOME ADDRESS?

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A courier from our partner CANPAR will come to you. The person will pick up your parcel the next working day during working hours, or on the working day you specified. The parcel will be delivered to the head office of Meest, and quickly sent to the recipient's address.

IMPORTANT The courier of our partner CANPAR will not communicate with you by phone or SMS before his visit.

WHAT DAY AND TIME SHOULD I EXPECT THE PICK-UP?

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The courier can come the next working day, or on any other working day that you specify when placing the order.

The courier's arrival will most probably happen wihin the first half of the working day.

CAN I ORDER HOME PICK-UP ON THE WEEKEND?

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The courier will not be able to pick up your package on a weekend. The courier can come on the next working day, or on any other working day that you specify when placing the order.

CAN THE COURIER PICK UP THE PACKAGE AT AN ADDRESS OTHER THAN MY HOME ADDRESS?

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You can order home pick-up via courier ONLY TO YOUR HOME ADDRESS. If you live in a multi-story building/condo, you MUST provide the buzz code for entry.

IMPORTANT The courier of our partner CANPAR will not communicate with you by phone or SMS before his visit.

WHAT IF I DON'T HAVE A PRINTER AND CAN'T PRINT A BARCODE AND STICK IT ON THE PACKAGE?

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The barcode you will receive in the email will need to be printed and stuck on the box. If you don't have a printer at home, you can visit any Staples store near you stores.staples.com. Boxes without a barcode cannot be picked up by the courier and delivered.

WHAT WILL HAPPEN IF THE COURIER COMES AND I AM NOT AT HOME?

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If the courier could not find you at home and you want to postpone the courier's call to another day, please call +1-800-361-7345 and inform that you would like to postpone the date of collection of the package. Meest Support will help you.

THE COURIER TOOK MY PACKAGE. HOW CAN I TRACK IT?

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In the e-mail you will receive two tracking numbers - Canpar and Meest. You can track the Canpar tracking number on the Canpar website canpar.com and when the parcel reaches the Meest head office, you can track it by the Meest tracking number (which starts with the letters CV) at ca.meest.com

HOW TO REGISTER ON THE MEEST PORTAL?

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To register on the Meest portal, you need to create your user account at Meest Portal

Important Information
Country-specific rules and regulations by origin and destination countries
Dimensional weight
Dimensional weight
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Customs declaration
Customs declaration
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Prohibited items
Prohibited items
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Drop off at Canada Post / UPS / Purolator
Drop off at Canada Post / UPS / Purolator
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Compliance
Compliance
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Fraud prevention
Fraud prevention
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